Terms of service

Terms of Service

Last updated: December 2025

These Terms of Service govern your use of https://incenook.com and any purchases made through the site. By accessing our website or placing an order, you agree to be bound by these terms.

1. General Conditions

By using this site, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

We reserve the right to refuse service to anyone for any reason at any time, in accordance with applicable laws.

2. Product Use and Safety

Our products include incense and other aromatic items that are combustible and intended for responsible adult use only.

By purchasing and using our products, you agree to the following:

  • Products must be used in a well-ventilated area

  • Never leave burning incense unattended

  • Keep away from children, pets, and flammable materials

  • Follow all provided usage and safety instructions

Improper use may result in injury or property damage. All risks associated with use are assumed by the customer.

3. Allergies and Personal Sensitivities

Our products are made using natural botanical materials. Individual reactions may vary.

We do not guarantee that products are free from allergens or suitable for all individuals.
Customers are responsible for determining whether a product is appropriate for their personal sensitivities or conditions.

4. No Medical or Therapeutic Claims

Our products and any related content are not intended to diagnose, treat, cure, or prevent any medical condition.

Any descriptions related to mood, atmosphere, ritual, or experience are for general informational purposes only and should not be interpreted as medical or health advice.

5. Accuracy of Information

We strive to present accurate product descriptions and information. However, we do not guarantee that all content on the site is error-free, complete, or current.

Product appearance, packaging, and descriptions may vary slightly due to the handmade nature of our items.

6. Orders and Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • Prices and availability are subject to change without notice

  • We reserve the right to cancel or limit orders at our discretion

Payment must be received in full before orders are processed and shipped.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms of Service by reference.

Please review the Refund Policy carefully before making a purchase.

8. Limitation of Liability

To the fullest extent permitted by law, Incenook shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or misuse of our products.

Our total liability for any claim related to a product or order shall not exceed the amount paid for the product in question.

9. Intellectual Property

All content on this site, including text, images, logos, and designs, is the property of Incenook and may not be reproduced, distributed, or used without prior written permission.

10. Third-Party Services

We may use third-party services such as payment processors, analytics providers, and shipping partners.

We are not responsible for the content, policies, or practices of third-party websites or services.

11. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws of the United States, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective upon posting to this page.

Continued use of the site after changes constitutes acceptance of the updated terms.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

Email: incenook@gmail.com